Privacy Policy

We collect information you provide directly when you:

• Register an account — name, email address, phone number, business name, country.
• Use the POS or ledger — transaction records, inventory data, customer names, and payment amounts.
• Contact support — messages, attachments, and correspondence.
• Book a demo — name, email, and scheduling preferences.

We also collect data automatically:

• Device identifiers, operating system version, and app version.
• IP addresses and coarse location (country/city) for security and compliance.
• Usage telemetry (screen views, feature interactions) to improve the product.

We use the information we collect to:

• Provide, maintain, and improve Tajir Point services.
• Process transactions and sync data across devices.
• Send transactional emails (receipts, alerts, account notices).
• Comply with FBR, ZATCA, and other applicable legal obligations.
• Detect fraud and protect the security of our platform.
• Send product updates and marketing communications (you can opt out at any time).

We do not sell your personal data. We share data only:

• With service providers — cloud hosting (AWS), payment processors (JazzCash, 1Link), analytics tools — who are contractually bound to protect it.
• With regulators — FBR, ZATCA, or other government authorities when required by law.
• In a business transfer — if we merge or are acquired, data may be transferred as a business asset (you will be notified).
• With your explicit consent — for any other purpose not described here.

We retain your account data for as long as your account is active or as needed to provide services. Transaction and tax records are retained for 7 years to comply with FBR and ZATCA requirements. You may request deletion of your account and personal data at any time (subject to legal retention obligations).

We use industry-standard safeguards: TLS encryption in transit, AES-256 encryption at rest, role-based access control, and regular internal security reviews. Our infrastructure is hosted on AWS, and we build our security practices to align with standards such as ISO 27001 and SOC 2.

No method of transmission over the internet is 100% secure. We encourage you to use a strong password and enable two-factor authentication.

Depending on your jurisdiction, you may have the right to:

• Access a copy of the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data (right to be forgotten).
• Object to or restrict certain processing.
• Data portability — receive your data in a structured, machine-readable format.

To exercise any of these rights, email privacy@tajirpoint.com. We will respond within 30 days.

We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how you use Tajir Point. You can control cookies through your browser settings. Disabling cookies may affect certain functionality.

Tajir Point is designed for businesses and is not directed at children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

We may update this policy periodically. We will notify you of material changes via email or an in-app banner at least 14 days before they take effect. Continued use of Tajir Point after the effective date constitutes acceptance of the revised policy.

For privacy-related questions or requests, contact our Privacy Team:

• Email: privacy@tajirpoint.com
• Address: Shaheed-e-Millat Road, PECHS, Karachi 75400, Pakistan